Teknik IT
Friday, August 17th, 2018
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Teknik IT Care Program

Northern Virginia Computer Systems is now Teknik IT Management and Data Security

Our name has changed, but our dedication to serving all your business technology needs never will.

We are excited to announce that we have recently changed our business name from Northern Virginia Computer Systems, Inc. to Teknik IT Management and Data Security, Inc.The name change has come about as we have expanded our service area over the years and found that the current name causes difficulties by tying us to a specific region. By changing to this new name, it removes that restriction and more accurately reflects our mission to serve as your outsourced IT department while preserving the good reputation we have had for over thirteen years.

There has been no change in ownership, management or staff and it is business as usual here. We will continue to provide the same fine service and products on which we have built our standing in the industry.

Visit our new website at www.teknikitmds.com

Teknik IT offers a complete managed service solution under the Teknik IT Care Program. What does this mean for you?

Fully staffed help desk at your disposal

As a Microsoft Certified Partner, we have the knowledge and skill to respond to and resolve computer issues that come up unexpectedly and find a resolution efficiently. Our help desk staff are timely, responsive, and value the importance of clear and constant communication. You'll never miss a beat.

Both on-site and remote support

All Teknik IT Care Program clients benefit from being integrated into our Network Operations Center which houses software and hardware set up specifically to monitor your network and resolve issues without you having to wait for a tech to arrive on-site. In the event that an issue requires an on-site visit, service calls are scheduled promptly and our techs arrive on time, every time.

Proactive solutions vs. reactive responses

Don't wait for something to break and then call us to fix it. From our Network Operations Center, alerts are delivered to our help desk often before they even become issues on your end of things. This lets us provide proactive solutions with minimal impact on your work and business operations.

24x7x365 monitoring of critical network devices

With techs on-call, we are able to monitor and respond to issues all day, every day - often before you even notice its a problem. We keep a close eye on your critical network devices and watch your back even when you aren't there. Your business its important to us and we take great pride in caring for and watching over what keeps it running.

1 hour response time to emergency calls

Teknik IT Care Program clients receive the benefit of special Emergency Line access. A call on this line alerts our on-call techs who will respond to you call within 1 hour to let you know that we are aware of an issue and working quickly to resolve it. These calls take priority and are handled with speed, efficiency, and with a sense of urgency.

Start today

Don't waste any more time waiting for the Computer Guy to come out and fix your computer. Don't waste any more money getting nickel-and-dimed by computer issues that could have been prevented. Don't lose any more business thanks to a network that was strung together until it "just works".

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