Northern Virginia Computer Systems offers a complete managed service solution under the NVACS Care Program. What does this mean for you?
Fully staffed help desk at your disposal
As a Microsoft Certified Partner, we have the knowledge and skill to respond to and resolve computer issues that come up unexpectedly and find a resolution efficiently. Our help desk staff are timely, responsive, and value the importance of clear and constant communication. You'll never miss a beat.
Both on-site and remote support
All NVACS Care Program clients benefit from being integrated into our Network Operations Center which houses software and hardware set up specifically to monitor your network and resolve issues without you having to wait for a tech to arrive on-site. In the event that an issue requires an on-site visit, service calls are scheduled promptly and our techs arrive on time, every time.
Proactive solutions vs. reactive responses
Don't wait for something to break and then call us to fix it. From our Network Operations Center, alerts are delivered to our help desk often before they even become issues on your end of things. This lets us provide proactive solutions with minimal impact on your work and business operations.
24x7x365 monitoring of critical network devices
With techs on-call, we are able to monitor and respond to issues all day, every day - often before you even notice its a problem. We keep a close eye on your critical network devices and watch your back even when you aren't there. Your business its important to us and we take great pride in caring for and watching over what keeps it running.
1 hour response time to emergency calls
NVACS Care Program clients receive the benefit of special Emergency Line access. A call on this line alerts our on-call techs who will respond to you call within 1 hour to let you know that we are aware of an issue and working quickly to resolve it. These calls take priority and are handled with speed, efficiency, and with a sense of urgency.
Start today
Don't waste any more time waiting for the Computer Guy to come out and fix your computer. Don't waste any more money getting nickel-and-dimed by computer issues that could have been prevented. Don't lose any more business thanks to a network that was strung together until it "just works".
